A customer writes, an enquiry is recorded
Search requirements arriving through WhatsApp are organised with the customer record and can be tracked.
Real estate · WhatsApp and smart property matching
SEYNEX Emlak organises customer enquiries from WhatsApp. When a suitable property is added, it automatically sends WhatsApp updates to matching customers, bringing conversations, tasks and reports into the same workspace.
Customer needs and conversation history together
New listings are compared with suitable enquiries
Automatic notifications when a match is found
How it works
From recording an enquiry to sending a WhatsApp update, the workflow stays in one system.
Search requirements arriving through WhatsApp are organised with the customer record and can be tracked.
Listing details are compared with recorded customer criteria to identify relevant matches.
When a suitable property is added, an automatic update is sent to matching customers who can be contacted.
Inside the product
English-localised previews of SEYNEX Emlak application screens. Names and records are sample data prepared only for this demonstration.
One workspace
The main features a real estate team uses in its daily workflow, from customer communication to office follow-up.
Responds to incoming customer messages, collects search requirements and passes cases to the office team when needed.
Track location, rooms, budget and buying or renting criteria in the customer record; approve or correct the enquiry when needed.
Compare an added property with active customer enquiries to find suitable matches.
Automatically notify matching customers who are open to communication when a suitable new property is added.
Review the customer, their search and WhatsApp conversations on one screen; search by name or phone number.
Add listings, update prices and status, and manage photos and property details.
Prepare listing descriptions using property details and create social media visuals.
Turn phone conversation notes into records; review the information extracted by the assistant and add it to customer follow-up.
See new matches, conversations awaiting a reply and notes needing review among your priority tasks.
Schedule property viewings, create tasks and track work within the team.
Track enquiries that have been contacted again, appointments and completed transactions.
Before taking on a property, prepare a shareable report showing how many active customer enquiries match the area and criteria.
Review office activity in monthly summaries; create a report yourself or wait for it to be prepared automatically.
Manage records in bulk with Excel transfer tools in customer and property workflows.
Invite the team and manage customer assignments and agent access to suit your office.
Separate personal records and people closed to communication; respect customer preferences in automatic updates.
Let's explore how WhatsApp enquiries become property matches and office follow-up.